Shipping Policy

Gear purchases over $300 are free with shipping rates based on item size. 

Please note, while it may allow you select a shipping rate for boats and boards, we are unable to offer shipping on those products at this time.

Shipping of larger items such as kayaks, canoes, and stand-up paddleboards is best to avoid given the high chance of damage; however, if you'd like to inquire about your options, please contact us at 613.376.6220 or [email protected]*

Taxes are extra, and oversize items such as paddles have an additional fee of $15 added to the shipping rate. Shipping is only available within Canada.

*Boats and boards are available for purchase online with pickup occurring in-store/curbside pickup at 6674 Bedford Rd. Sydenham, ON, K0H 2T0. 

 

Return Policy

We want you to be 100% happy with your purchase.

If you are unhappy with a product bought from Frontenac Outfitters Canoe & Kayak Centre, please contact us within two weeks of your purchase to discuss an in-store credit or refund. 

Experience the Freedom of Performance
Frontenac Outfitters invites YOU to Paddle With Us
We Stock Hundreds & offer Free Test Paddling Everyday

Ontario’s Kayak Experts, since 1984